01About Alraees
Alraees is a medical tourism platform that helps international patients explore medical treatments, discover selected doctors and clinics, and contact Alraees regarding potential treatment options.
Alraees is not itself a hospital or medical provider. Medical care is provided by independent doctors, clinics, and healthcare providers.
02Information We May Collect
Depending on how you use the platform, we may collect:
- Contact information such as your name, email address, phone number, and preferred language.
- Information you voluntarily provide when requesting information or contacting Alraees.
- Information related to your treatment interests and general healthcare needs when you choose to provide it.
- Account information when account features are used.
- Communications you send to Alraees.
- Technical information such as browser type, device information, approximate location, and website usage information.
Please do not submit information that you are not comfortable sharing.
03How We Use Information
Information may be used to:
- Respond to your questions and requests.
- Help you explore relevant treatments, doctors, and clinics.
- Coordinate communication between you and Alraees.
- Provide and improve our website and services.
- Maintain website security and prevent misuse.
- Communicate with you about requests or services you have asked about.
- Meet applicable legal and operational requirements.
04Medical Information
If you voluntarily provide health or treatment-related information, we treat it as sensitive information and use it only where reasonably necessary to provide the requested service or coordinate your inquiry.
Alraees does not replace a qualified medical professional. Treatment decisions should be made directly with an appropriate healthcare provider.
06Third-Party Services
The website may contain links to or interactions with third-party services, websites, doctors, clinics, or other providers.
Their privacy practices are governed by their own policies. Alraees is not responsible for the privacy practices of independent third parties.
07Data Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
08Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide requested services, maintain appropriate records, resolve disputes, or comply with applicable legal obligations.
09Your Choices
Depending on the information and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to ask questions about how your information is used.
To make a privacy-related request, please contact Alraees through the contact information provided on our website.
10Children
Our services are intended for adults. We do not knowingly seek to collect personal information from children without appropriate authorization.
11Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with its updated date.
12Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Alraees through our Contact page.
Questions about this page? Contact Alraees